I Have a Problem

Having problems with Blackboard, Kaltura, or other tech in your online class?

Explore All Related Pages:

My Login isn't Working
Students cannot log in to Blackboard before the first day of the term OR if they do not have any current classes located in Blackboard. Check this page for other reasons your login may not be working.

I cannot see the first lesson
No weekly lessons available in your Blackboard class? Read about common reasons this could happen.

I cannot see the menu in my class
See how to expand menus that may have collapsed.

My online class has no content
If you see no content in your class, start with the info on this page.

I cannot access my previous courses
It is normal to not be able to see courses from other terms. Read more...

I can't connect to Wi-Fi on campus
We understand. And we can point you to the answers you need...

Having Trouble with Kaltura?
Sometimes Kaltura has problems. If you cannot view a video or are having other problems, look here for a solution.